Designer Perfume

FREQUENTLY ASKED QUESTIONS!!!

GENERAL

Do we sell authentic Perfumes?

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Yes, we sell only authentic perfumes. All our fragrances are sourced exclusively from licensed and authorized distributors, which include verifiable batch codes, ensuring authenticity, freshness, and full transparency with every purchase. We are authorized for sale.

Why are our prices so low?

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Our prices are lower for several strategic reasons. First, as a new entrant in the market, we aim to build trust and brand recognition. Rather than investing heavily in marketing, we’ve chosen to offer competitive pricing to encourage word-of-mouth referrals.

Secondly, We purchase bulk shipments of authentic designer perfumes that get rejected by major stores due to minor packaging faults or older stock batches, not because they are fake. That’s how we can offer real perfumes at lower prices.



How can I be sure the products from our website are genuine?

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We ensure the authenticity of every product we sell. All our fragrances are sourced exclusively from licensed and authorized distributors. Each perfume comes with production batches and includes a verifiable batch code, allowing you to independently confirm both its authenticity and production details. Our commitment to transparency and quality means you can shop with complete confidence.

You can check yourself on : https://www.checkfresh.com/

How can you verify yourself?

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After making a purchase, you can verify the authenticity of your product by visiting the brand’s official website or using a trusted platform like CheckFresh.net. Simply enter or scan the barcode or batch code found on the product packaging to confirm its originality and production details.

Can we return it?

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Yes, with every purchase, you’re covered by our 30-day return policy. If you're not completely satisfied or encounter any issues, you may return the product in accordance with our exchange and return policy.

PAYMENTS

Which payment options are available?

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We accept Visa, Mastercard,
American Express, Shop Pay, Union Pay, Apple Pay
and Google Pay payment options.

What currency will I be charged in?

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You’ll be charged in AUD (Australian Dollars). Your bank may convert this to your local currency, depending on your location and payment method.

How do I place an order?

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Simply select a product, add it to your cart, and enjoy a smooth, secure checkout experience

Is order cancellation possible after purchase?

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We allow cancellations within a 1 day window after your order is placed. If you'd like to cancel, please contact us right away so we can assist before your order ships.

SHIPPING

How much does shipping cost?

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We offer free standard shipping Australia-wide.

Free Standard Shipping all over the Australia

  1. Available on all orders when you select Free Shipping at checkout.
  2. Delivery timeframe: 3–5 business days depending on location.
  3. Cost: $0

Do you ship internationally?

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At the moment, we only ship within Australia.

How long does it take to process an order?

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We process most orders within 1-2 business days.

How long does delivery take?

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Delivery usually takes 3–5 business days within Australia, depending on your location. You’ll receive tracking details once your order ships.

Where do you ship orders from?

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All orders are shipped from our Australian warehouse, ensuring fast and reliable delivery across the country.

TRACKING

Can I track my order?

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Absolutely! As soon as your order is on its way, we’ll send you a tracking number via email so you can follow every step of the journey.

My order has shipped but hasn't moved in several days.

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We’re so sorry for the delay! Sometimes tracking updates can take a little while to reflect progress, especially during busy shipping periods. If it hasn’t moved in a few more days, please contact us contact@perfumezforless.com, we’ll be happy to look into it for you and make sure your order is on the way.

My tracking number says “label created” but nothing else, what does that mean?

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This means we’ve packed your order and the shipping label has been generated, but the carrier hasn’t picked it up or scanned it yet. Tracking will update as soon as the courier collects your parcel.

Can I change my delivery address after my order has shipped?

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Unfortunately, once an order is shipped, the delivery address can't be changed. If you notice an error, contact us as soon as possible, we’ll do our best to help.

Why does my tracking information show my parcel is going to the wrong location?

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Sometimes tracking systems show routing hubs that are far from your delivery address., this is normal. If it still looks incorrect after a few days, reach out and we’ll double-check it for you.

REFUNDS

Can I cancel my order for a refund?

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We can cancel your order and issue a full refund if the order hasn’t been shipped yet. Once your order is on its way, you’ll need to wait until it arrives and request a return instead.

How long does it take for a refund to appear?

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Once we’ve processed your refund (usually within 7 business days), your bank or payment provider may take a few more days to post it. In total, please allow within 10 business days for the refund to reflect in your account.

What items are eligible for a refund?

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Refunds are only issued for unused, unopened items in their original condition and packaging, returned within within 30 days of delivery

Do you offer full refunds or store credit?

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We typically issue full refunds to your original payment method.

Can I get a refund if I used a discount code?

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Yes, refunds are based on the final amount paid after discounts. Discount codes are not re-issued once used.

What happens if my refund is late or missing?

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If you haven’t received your refund within 7 business days, first check with your bank or card provider. Still need help? Contact us at : contact@perfumezforless.com and we’ll be happy to assist.

Can clearance sale items be refunded?

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Clearance sale items are typically final Sale and not eligible for a refund unless they arrive damaged or defective.

Can I get a refund if my order was damaged or incorrect?

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Absolutely! If your item arrives damaged, defective, or incorrect, please contact us immediately as you receiving it at: contact@perfumezforless.com. We’ll arrange a replacement or processed a full refund.

SATISFACTION

GUARANTEE

SHOP WITH

CONFIDENCE

SECURE

CHECKOUT

Fast

SHIPPING

30 DAYS

MONEY BACK